Privacy

We take your security and privacy seriously and this policy sets out how we handle information about you and your rights in respect of that information.

What information do we hold and how do we obtain it?

Generally we receive information directly from you when you place an order with us to buy our goods. Such information includes your name, address and delivery instructions. You may also provide your email address if you sign up to be notified from time to time about our future goods and services.

What do we use your information for?

• to perform our contractual obligations to you and to ensure that goods are supplied to you as efficiently as possible
• for other non-contractual reasons.

We, or reputable third parties acting on our behalf, may use your information:

• to identify and maintain records of your purchases with us
• to ensure that the goods and services we offer to you are appropriate for your needs
• to respond to any query you may raise with us about our goods
• to update our systems for providing you with an enhanced service.

Other purposes

We may use information about your account with us for our internal customer service monitoring and training purposes

Sale of our business

You acknowledge that data you provide to us may be transferred to any person, firm or company to whom we sell the whole or a substantial part of our business or to whom we transfer any of our rights or obligations under a contract with you.

Taking care of your data

We will endeavour to keep any information that we hold about you up to date and accurate. To help us to do this, please keep us informed if any of your details change.

We will endeavour to protect your data against unauthorised or unlawful use. Our payment services provider, Paypal, uses secure socket layer technology (SSL). This means that when you place an order with us on their secure online ordering system, all of the information is encrypted or scrambled, so that the data you send is an unintelligible string of seemingly random characters. When their web server receives these characters, its SSL software converts them back into useful information. The same thing happens with the data you receive from our server. Your information is therefore kept private at all times.

Opt out

If you do not wish to receive information about goods and services supplied by us please e-mail us at: unsubscribe@thereddragonhood.com or click this link to our mailing list and click the UNSUBSCRIBE button.